Linja e Jetës – A Lifeline Expanded

The suicide prevention helpline, operated by QIPS, expanded its working hours and introduced a live chat function, receiving 1,625 calls in 2024 alone and referring 753 people to long-term services. Collaborations with TikTok and Canadian platform ASO boosted its reach among youth, and QIPS became a key national voice in mental health advocacy, influencing the drafting of Kosovo’s first suicide prevention law.